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UPDATE: This whole situation was a misunderstanding (someone else moved into the unit that I cancelled) and the place honestly took ownership, called me, trained new staff, and did what they had to do. I recommend this place if you are looking to support Canadian owned and operated businesses. I wanted use this service to support a Canadian owned and operated business but there were too many issues. I want to point out that the person working at the location seems to be a nice and helpful person. First issue, I got an email when I rented the unit online that the office is open until 5PM on Saturday. In reality, they closed at 1PM which was a big problem for me at the time since I could not get the key to unlock the unit. Second, I came in on Tuesday, October 6, to explain the situation and asked for a refund since I never got there key to unlock the unit and had to go with another service. The person working there assured me it'll be taken care of. I never got refunded and I was actually charged the next month. When I called them, they said that they do not see a move out date or any info about my request for a refund. I explained that I never got the keys to unlock the unit and asked them to cancel/refund a month ago in person. They said they'll look into it again. I get an email a few days later letting me know that the unit that I rented was full and I need move my stuff out? I explained that I never used the unit, never unlocked it or got my keys. I only got replies that I should move my stuff out and pay my due rent so I had to call my bank and dispute the charges. Still waiting to see how this turns out.

Toni is always a pleasure to deal with. Thanks!

Customer Service was impeccable! As long term customers, any payment issues (from a rare late fee, accidental overlock, etc.) were always resolved smoothly, professionally and kindly. The grounds are 24/7 accessible, safe, clean and secure. I would definitely recommend and use Make Space Storage for any future storage needs. Thanks to everyone that works there. Great experience!

5 stars to the new manager ELSA she was just amazing hopeful and fast . Made this move so easy for me. Thank you 😊

Very easy. Ed is the best.

Locker was clean and kept everything dry, and it rained a lot in the 2 months I had it. Lost the key and they replaced it with no charge or hassle.

The place is a mess .staff very ignorant to customer that has been there over 30years They refuse to cut the weeds and staff is very disrespectful was considering rented unit ssues have befor my corvette but one other tenant telling me about some units infested with rodents very poorly run now my issues have been resolved in professional manner

Great service — quick and lovely.

Clean, secure and reasonable prices

Cherryl is the best they have!!! she helped me and was willing to work with me about my situation...give her a raise!!!