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Spoke with Glen Collins on my move it and he was very helpful in getting me situated. He was quick with solutions that worked for my situation and I couldn't have asked for a better experience.

UPDATE: This whole situation was a misunderstanding (someone else moved into the unit that I cancelled) and the place honestly took ownership, called me, trained new staff, and did what they had to do. I recommend this place if you are looking to support Canadian owned and operated businesses. I wanted use this service to support a Canadian owned and operated business but there were too many issues. I want to point out that the person working at the location seems to be a nice and helpful person. First issue, I got an email when I rented the unit online that the office is open until 5PM on Saturday. In reality, they closed at 1PM which was a big problem for me at the time since I could not get the key to unlock the unit. Second, I came in on Tuesday, October 6, to explain the situation and asked for a refund since I never got there key to unlock the unit and had to go with another service. The person working there assured me it'll be taken care of. I never got refunded and I was actually charged the next month. When I called them, they said that they do not see a move out date or any info about my request for a refund. I explained that I never got the keys to unlock the unit and asked them to cancel/refund a month ago in person. They said they'll look into it again. I get an email a few days later letting me know that the unit that I rented was full and I need move my stuff out? I explained that I never used the unit, never unlocked it or got my keys. I only got replies that I should move my stuff out and pay my due rent so I had to call my bank and dispute the charges. Still waiting to see how this turns out.

I found this storage business affordable and accommodating.

Elsa and Glenn at the Windsor storage location could not have been more helpful. They are excellent representatives for Make Space Storage.

Great customer service...friendly and courteous!!! Cherryl helped me with ease and is the best they have !!!!

My experience with this facility was amazing. The workers are amazing. People very polite, very knowledgeable, very professional. I would definitely recommend doing business there.

Great service always kept clean and respectful

Great staff, clean spaces and no hassles whatsoever. If I ever need storage again, I'll definately be using these guys again.

This place is run by the nicest managers, they give you their best deal. The place is clean and neat very well maintained. I once called them on the weekend left a voicemail and they called me back within minutes, you can’t ask for a better service!

Toni is always a pleasure to deal with. Thanks!