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Chad Tarasick
Windsor
Cherryl is the best they have!!! she helped me and was willing to work with me about my situation...give her a raise!!!
Kristy Keiller
Windsor
The best service!
Sherry Brake
Windsor
Toni was our helper and she was very kind she even offered me a bottle of water. She also helped me with a new unit. Got much more room with the 10x15.
Zaid
Windsor
UPDATE: This whole situation was a misunderstanding (someone else moved into the unit that I cancelled) and the place honestly took ownership, called me, trained new staff, and did what they had to do. I recommend this place if you are looking to support Canadian owned and operated businesses.
I wanted use this service to support a Canadian owned and operated business but there were too many issues.
I want to point out that the person working at the location seems to be a nice and helpful person.
First issue, I got an email when I rented the unit online that the office is open until 5PM on Saturday. In reality, they closed at 1PM which was a big problem for me at the time since I could not get the key to unlock the unit.
Second, I came in on Tuesday, October 6, to explain the situation and asked for a refund since I never got there key to unlock the unit and had to go with another service. The person working there assured me it'll be taken care of.
I never got refunded and I was actually charged the next month. When I called them, they said that they do not see a move out date or any info about my request for a refund. I explained that I never got the keys to unlock the unit and asked them to cancel/refund a month ago in person. They said they'll look into it again. I get an email a few days later letting me know that the unit that I rented was full and I need move my stuff out? I explained that I never used the unit, never unlocked it or got my keys. I only got replies that I should move my stuff out and pay my due rent so I had to call my bank and dispute the charges. Still waiting to see how this turns out.
Deneb Jenkins
Windsor
Great staff,clean units and decent prices.
They upgraded me from a 5x5 to a 5x10 for the same price.
I reccomend them.
Kevin Fiss
Windsor
The young lady at the front desk is very polite and kind. She will make sure you get the right size locker.
The lockers are a good price very affordable, well kept and clean .
I will return when needed.
Great job! 😊
Deborah
Windsor
Very clean and secure. 4 year customer.
Chris Bryans
Windsor
Ed was excellent.
Sanjay Mohile
Windsor
Move was quick and without any hiccups.
Mick Dunn
Windsor
Very easy. Ed is the best.
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