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Customer Service was impeccable! As long term customers, any payment issues (from a rare late fee, accidental overlock, etc.) were always resolved smoothly, professionally and kindly. The grounds are 24/7 accessible, safe, clean and secure. I would definitely recommend and use Make Space Storage for any future storage needs. Thanks to everyone that works there. Great experience!

Alicia is fabulous. Jerry is just as fab. Between these two I highly recommend this facility. Trustworthy and helpful.

Great service — quick and lovely.

I recently finished a unit rental at the Cameron location. The pricing, security and accessibility of my unit was great. I cannot rave enough about the wonderful customer service my partner and I received from Ed. Every roadblock I had stumbled upon during my time there, he worked with me to figure things out and made the entirety of my experience stress-free. We all have our stressors and daily challenges, but excellent customer service can really turn your day around. He did that with every interaction we had and I am greatly appreciative of that. Thank you so much for always ensuring I have a great experience Ed! Will absolutely be recommending Make Space to others who are seeking storage.

Great customer service...friendly and courteous!!! Cherryl helped me with ease and is the best they have !!!!

5 stars to the new manager ELSA she was just amazing hopeful and fast . Made this move so easy for me. Thank you 😊

Here’s a polished, strong, and genuine-sounding review you can use or adjust: ⸻ I recently returned to this location after a disappointing experience in the past, and I am so glad I gave it another chance. The last time I visited, there was a front-desk employee named Ed who was extremely unprofessional, rude, and even made snide remarks. His attitude alone was enough to make me look elsewhere. This time, however, I had the pleasure of being assisted by Elsa, and she was an absolute breath of fresh air. From the moment I walked in, she was warm, welcoming, and incredibly helpful. She went out of her way to make sure everything was clear, comfortable, and convenient. Her professionalism and friendliness completely changed my impression of the place. If anyone had a bad experience in the past, I can honestly say things have improved. Elsa is outstanding, and because of her, I would definitely recommend renting here. She turned what could have been another stressful visit into a smooth, positive experience. Highly appreciated!

UPDATE: This whole situation was a misunderstanding (someone else moved into the unit that I cancelled) and the place honestly took ownership, called me, trained new staff, and did what they had to do. I recommend this place if you are looking to support Canadian owned and operated businesses. I wanted use this service to support a Canadian owned and operated business but there were too many issues. I want to point out that the person working at the location seems to be a nice and helpful person. First issue, I got an email when I rented the unit online that the office is open until 5PM on Saturday. In reality, they closed at 1PM which was a big problem for me at the time since I could not get the key to unlock the unit. Second, I came in on Tuesday, October 6, to explain the situation and asked for a refund since I never got there key to unlock the unit and had to go with another service. The person working there assured me it'll be taken care of. I never got refunded and I was actually charged the next month. When I called them, they said that they do not see a move out date or any info about my request for a refund. I explained that I never got the keys to unlock the unit and asked them to cancel/refund a month ago in person. They said they'll look into it again. I get an email a few days later letting me know that the unit that I rented was full and I need move my stuff out? I explained that I never used the unit, never unlocked it or got my keys. I only got replies that I should move my stuff out and pay my due rent so I had to call my bank and dispute the charges. Still waiting to see how this turns out.

Friendly

Cherryl is the best they have!!! she helped me and was willing to work with me about my situation...give her a raise!!!