Customer Reviews & Testimonials

This place is new and it shows in the best of ways. They want to make a good impression and their prices help with that, I came in for a 5x10 unit and they didn't try to upsell me. I ended up wanting a 10x10 and was surprised when the price was the same as most places are charging for a 5x10! The only downside is right now their gate hours are only when they have someone in, but they're waiting on an automated gate to be installed so for now they're willing to pop in outside of hours within reason.

Manager, Susan is pleasant, knowledgeable individual ... willing to accommodate. Facilities are kept clean and accessible at all times. Enjoyed using this location for year and and a half.

We are pleased with the service that the Manager Atila gave us. We are really happy with the space, location, customer service. No better place for our company to be! I highly recommend.

The contact was great when we had questions. No issues and an excellent facility.

I had a fantastic experience at the storage lot, thanks to Austin! He was incredibly helpful, and friendly. I really appreciated his professionalism and positive attitude, he even helped me remove my wheels from my car. I would highly recommend this company.

Jason make the check-in and rental process seamless and done entirely online. Was not able to check-in during regular office hours but after-hour process worked perfectly.

After getting satisfaction of my enquiries, Honey from the sales agent helped me completed the tasks. Very helpful, respectful, knowledgeable and straight forward from signing agreement, credit card payments process, breakdown of the 8 weeks rental, office hours, access hours to generating and getting the access code code. So much confidence on the whole process. Then right after I've done with her, she emailed all what I need to have ( agreement and receipt for 1st payment ). Then the office manager Jason on this branch called me to make sure everything are in good order. I definitely recommend this storage to my clients and friends who will need one. They're all amazing to dealt with. Thank you so much Honey and Jason. Appreciate your time and help.

Units are clean, climate controlled . The Family owned Business & Owner is friendly, approachable and flexible . Patrick went above and beyond and was helpful transporting large items from storage into new location when my moving truck was cancelled. . He was good at trouble shooting when my plans altered suddenly. Laura

They are well maintained and everyone is so nice to deal with

They have always been very prompt to answer and inquiries, update me with security changes, and access to and from my unit has never been a problem even during the bad winters.

clean, accessible, easy to work with

using services over 4 years, very reliable. good price too!

Clean storage units, friendly support should you need it and reasonable prices.

The pricing is very competitive for bigger spaces. Elsa and Glynn provided excellent service.

The Vaultra team managed our move out of Toronto to the Niagara region. Wrapping/ packing, moving team and storage. One team that can do it all… better than our last several movers by a long shot. The team was professional from Allen at the storage location to Keegan and his moving team took great care of our belongings with our issue. The storage facility is spotless, well secured and well designed lockers … all make us confident our assets are in good hands. We would highly recommend you call Vaultra. Thanks Mike for connecting me with your team.