Customer Reviews & Testimonials

Clean and convenient location, professional friendly service, I would use the facility again.

Great service by the manager, she really helped out and got me a spot for my RV

Staff was great to work with. We had tons of flexibility with dates in and out, very accommodating.

Nice and spacious storage space. Very convenient.

I rented my first storage unit here and have had it for a few years. The site is always clean and well lit. The great features are the gated security, drive up units, 24 hour access and the billing process is simple with receipts automatically emailed. I have recommended this Make Space location to friends moving to the Belleville area.

Staff has been incredibly kind and very helpful. Very clean and secure space. Highly recommend! Heather C

Was first time using storage here. To get set up with a unit was quick & easy, friendly staff that’s very informative & helpful Thanks all

I placed our whole household in a 10 x 20 unit in Belleville for 4 months. My initial concern was the possibility of moisture or rodents. When we removed our household last week, there were no issues. It was as dry and clean as the day we had put the furniture in. Micheal was pleasant to deal with and very helpful when we had to add another month. 5 stars. I would rent here again if necessary.

This space has always been much better in terms of operation and service then where I was down the road.. . Being a forgetful person now they have been very patient when I call in even twice before I have to pay to remind me of my pay date LOL thank you!!! very good service !!!

Love it here. Always friendly and great customer service. Very accessable, meets my needs been here more than 3 years now. Thank you Make Space Storage.

Good service, the only problem was no access on the weekends.

This was my first experience with renting a storage unit, and the staff were very helpful with outlining the different options and how their payment structure works, as well as suggestions for best practices regarding how to organize your things within the unit to maintain ease of access for loading and unloading. In addition to taking time in-person with me to actually head to the unit to make that stuff clear, they also emailed relevant info so as to make clear payment dates etc. I personally interacted with Michelle, Jaime, and Eric, and beyond strictly the business matters, we all actually had a jovial time together. Regarding my use of the facilities, I almost always needed to stop by in the middle of the night, and being a 24-hour access facility (which most aren't) suited my needs perfectly. The facility is surrounded by barbed wire fences comprising a secure perimeter, and a code is required to get in and out, so it certainly is secure. I opted for one of the pods, and the bottom lip is low to the ground, so stuff need not be lifted high to get it inside. The pod doors swing open, and they have a securing mechanism to keep them open in place so that you can bring your vehicle right up close without worrying about them swinging across and making contact. All in all I'm thoroughly satisfied with my experience at Vaultra, and would recommend it to anyone in need of a storage facility, especially if round the clock access is important to them.

The 24 HR access and cleanliness of the units was what made me go with Vaultra. The indoor units claim to never go below freezing. I had a personal art collection, books and other sensitive items in my unit, and never did I have an issue with moisture etc. Darcie was able to accommodate my needs and always available to answer questions promptly and professionally, give them a raise now or I'm not coming back ;)

Happy with the services, no complaints here.

Went for u haul pick up good service