Frequently asked questions (FAQs)

To book a storage unit, select your nearest Make Space Storage location by searching your address in the search bar at the top of the page. From there you'll just need to select the unit that you'd like to rent and then fill out the form to complete your move-in.

We offer a range of unit sizes to fit your needs, from small 5x5 units to large 10x30 units. However, sizes vary by location - you can check our current availability online by selecting your nearest Make Space Storage location or you can also contact us for help choosing the right fit.

Most of our locations offer access between 6:00 AM and 10:00 PM, with some providing extended hours. You can view the access hours for each facility by searching your address in the search bar at the top of the page and visiting that location’s page.

Yes, our rentals operate on a 4-week (28-day) billing cycle. This means you’ll be charged for the full cycle, regardless of whether you use the unit for the entire period or just part of it.

When renting a new storage unit, you’ll need to provide your own lock. We do sell new locks at many of our facilities, which can be added to your order during the online move-in process. You can also contact your local facility to check availability and ask about other packing supplies you may need.

Unit prices vary based on size, location, and features like heating or climate control. You can view real-time pricing for each location directly on our website when browsing our available units.

We do not allow hazardous materials (gasoline, propane, etc.), firearms, perishable or edible items.

We offer 20’ containers at most of our locations that offer a portable storage service, with other options as 40’ containers and 20' mobile offices available in select areas. These units are ideal for moving, renovations, or long-term storage.

Our portable storage containers are about 8 feet wide and 8.5 feet high. The length varies, with the most common sizes being 20 or 40 feet.

For delivery, we'll drop the container at your location, you load it at your own pace, and then when you're done and want it moved away, just give us a call and we'll schedule a pickup to pick it up or transport - wherever you need it next.

Many of our locations offer off-site container storage. If you don’t have space to keep the container on your property, we can store it at our secure storage yard until you need access.

Yes! We can move your container to a new home or job site. Just give us a call, and we’ll guide you through the next steps and schedule the move with you.

Yes, all our containers are wind- and water-tight with steel construction and lockable doors for added security.

You can rent the container as long as you need it. Just keep in mind that our rentals are based on a 4-week (28 day) recurring cycle.

Our deliveries are completed using a tilt-deck truck, meaning that we require a certain amount of space to drop off your container safely.

Width Required: Minimum of 14 ft.
Height Required: Minimum of 18 ft.
Length Required: Minimum of 65 ft for 20 ft containers.

You can learn more about our delivery requirements and prepping your drop-off location here: https://makespacestorage.ca/container-delivery-requirements

To book a storage container, call your local Make Space Storage facility or request a quote online by searching your address in the search bar at the top of the page and selecting your nearest location that offers portable storage. After submitting your request, a container specialist will contact you to confirm details and schedule delivery.

Delivery costs for containers vary based on your location and specific needs. To get a personalized quote, just fill out our quote form, and one of our storage experts will contact you with the details.

We offer parking for cars, trucks, trailers, RVs, and boats. Availability may vary by location.

Yes, our vehicle parking services are available year-round.

Some locations offer covered or indoor vehicle storage. To explore available parking options, visit the 'Vehicle Parking' page for your nearest Make Space Storage facility. Just click the 'Services' button at the top of the page and select 'Vehicle Storage' to get started, or contact your local facility directly for more details.

You’ll need proof of ownership, valid registration, and insurance. Vehicles must be in working condition.

Yes, many of our locations allow you to store small vehicles inside a storage unit. We recommend contacting your local facility directly to confirm availability and ensure you choose a unit that can accommodate drive-in access.

To book a parking space, you can contact your local facility directly or reserve a spot online. Simply search your address in the bar at the top of the page to find your nearest Make Space Storage location that offers vehicle storage. After submitting your reservation, a facility manager will reach out to assist you with your move-in.