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Frequently asked questions (FAQ’s)
You asked, we answered! Use the buttons below to explore our full list of FAQs, organized by topic for easy browsing.
General FAQ’s
How do I find my nearest Make Space Storage location?

To find your nearest Make Space Storage location, enter your address in the search bar, click on the “Find Storage Near You” heading, or select a service from the main menu.

What payment methods do you accept?

We accept major credit cards, debit cards, and pre-authorized payments.

Do you have any boxes or packing supplies available for purchase?

Yes, many of our locations have moving and packing supplies available for purchase in-store. Additionally, we also offer the ability to add packing supplies to your order when moving-in using our online rental form.

Do you offer any discounts or promotions?

Promotions vary by location and season - check your local facility page or contact us for current deals.

How do I make a payment?

You can pay in person at the office, by phone for credit cards or by clicking the 'Pay Bill' button at the top of the page and then selecting your Make Space Storage location.

What happens if I miss a payment?

We offer a short grace period. If a payment is missed, a late fee may apply and access could be temporarily restricted until payment is made.

What is the best way to contact you?

We offer several ways to get in touch, depending on your needs. You can call or email your nearest facility directly, use our online chat, or contact our customer service team at [email protected].

Can’t find your answer?
Reach out to our friendly storage experts using any of the options below.
Send us a message.
Fill out the form below and we’ll get back to you as soon as possible!
Give us a call.
Call one of our storage experts directly at
1-855-967-7223
Chat with an agent.
Use our Live Chat feature and talk with one of our agents directly.

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