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I rented 2 times price was ok manger very polite and service was great yard is secure

UPDATE: This whole situation was a misunderstanding (someone else moved into the unit that I cancelled) and the place honestly took ownership, called me, trained new staff, and did what they had to do. I recommend this place if you are looking to support Canadian owned and operated businesses. I wanted use this service to support a Canadian owned and operated business but there were too many issues. I want to point out that the person working at the location seems to be a nice and helpful person. First issue, I got an email when I rented the unit online that the office is open until 5PM on Saturday. In reality, they closed at 1PM which was a big problem for me at the time since I could not get the key to unlock the unit. Second, I came in on Tuesday, October 6, to explain the situation and asked for a refund since I never got there key to unlock the unit and had to go with another service. The person working there assured me it'll be taken care of. I never got refunded and I was actually charged the next month. When I called them, they said that they do not see a move out date or any info about my request for a refund. I explained that I never got the keys to unlock the unit and asked them to cancel/refund a month ago in person. They said they'll look into it again. I get an email a few days later letting me know that the unit that I rented was full and I need move my stuff out? I explained that I never used the unit, never unlocked it or got my keys. I only got replies that I should move my stuff out and pay my due rent so I had to call my bank and dispute the charges. Still waiting to see how this turns out.

Customer Service was impeccable! As long term customers, any payment issues (from a rare late fee, accidental overlock, etc.) were always resolved smoothly, professionally and kindly. The grounds are 24/7 accessible, safe, clean and secure. I would definitely recommend and use Make Space Storage for any future storage needs. Thanks to everyone that works there. Great experience!

Excellent customer service, very helpful and welcoming!

The young lady at the front desk is very polite and kind. She will make sure you get the right size locker. The lockers are a good price very affordable, well kept and clean . I will return when needed. Great job! 😊

Alicia is fabulous. Jerry is just as fab. Between these two I highly recommend this facility. Trustworthy and helpful.

Clean, secure and reasonable prices

I love make space Storage, this is my third or fourth time there and I've never had any problems other than being locked in past 10:00 pm. Maybe if I got a number for just in case that may happen in the future nothing on purpose but it would be nice to have a number just in case it may happen another time that's all other than that I like having my stuff at your storage facility. SMB Sarah Bianchi

Great “any time” access, competitively priced.